The United States Institute for Quality

We help companies in the United States to find faster new customers and get qualified employees more easily.

USIQ Austin

About Us

At the United States Institute for Quality (USIQ), our mission is simple yet profound: We assist organizations throughout the United States in gaining customers quickly and selecting employees efficiently. Our tailored-made quality seals help organizations get noticed in a crowded marketplace. We help businesses build trust and enhance their reputations.

We are committed to helping businesses become more effective in their operations and delivering services and products. We work to ensure that they grow sustainably, with a positive environment for their employees and a promotion of environmental responsibility. By recognizing excellence, we help organizations to make a lasting impact.

Our goal is to improve companies performance by offering them the necessary tools and certifications to be successful in their markets. We assist organizations in gaining more customers and attracting better employees by identifying and encouraging their dedication to quality, responsibility, and credibility.

Our vision is to unite businesses worldwide that value quality, sustainability, and employees. We aim to lead the way in certifying and supporting companies that set new standards of excellence.

Though USIQ started focusing on the United States, our mission is global. We want to continue growing and ensure that more companies around the globe understand the value of using quality seals to enhance their performance, recruit the best employees, and gain the trust of their consumers. We work with large multinationals, mid-sized businesses and small business entities in diverse industries.

We aim to establish a worldwide network of companies focused on excellence, environmental impact, and employee satisfaction. Acknowledging organizations’ accomplishments is a powerful incentive for further development, positively impacting employees, customers, and society.

The USIQ Story

USIQ was started by Oliver Scharfenberg, an expert in marketing and employer branding, to create helpful certifications for businesses and their employees. Based near the University of Texas at Austin, we now work with clients ranging from small businesses to large global companies.

University of Austin

University of Texas at Austin

The story of USIQ started with the realization that several problems exist in the current business world. In today’s environment, where competition is fierce and consumers are increasingly discerning, organizations require something beyond the quality of their offerings, which includes trust, awareness, and validation. This is why we have created quality seals, given out according to scientific approaches and consumer studies.

This led to the creation of our certification process, which guarantees that our certifications are relevant and valuable. For every certification, companies receive a mark of quality and information that can aid their development.

Our Founder

Oliver Scharfenberg, the founder of USIQ, is passionate about quality, marketing and employer branding. He holds a qualification equivalent to a US Master of Science degree, an MBA from Middlesex University in London, and a PhDr. – Doctor of Philosophy in economy and management from the European DTI University.

Oliver Scharfenberg

Oliver Scharfenberg

He began his career in a family business and then worked in sales for large companies such as Sony and Deutsche Bank. Later, he started his own business, SQC-QualityCert. He has spent over ten years in employer branding and marketing, working with clients from the United States, Germany, Austria, France, Switzerland, and Turkey. Hundreds of small, medium-sized, and large companies have relied on his expertise for acquiring new employees or customers.

You can find numerous articles by Oliver Scharfenberg in our B2B blog and other publications, such as the DIQP blog SQC-QualityCert. He is an expert in his field and supports companies from the United States in acquiring new customers and new employees.

Our Certifications

USIQ has several certifications that aim to provide solutions to various aspects of business excellence. These certifications help employers to attract faster new talented professionals and new customers and thereby increase their sales and profits.

Customer service is one of the most essential aspects of any successful business today. The Top Service seal is given to companies that provide the best customer satisfaction and are always willing to do more for their customers. This certification proves excellent service and allows businesses to improve their customer service experience. The awards are based on a representative survey of a random sample of customers.

This certification is awarded to organizations that focus on the welfare of their employees and promote a great working culture. It shows that a company is ready to create a comfortable and professional working environment. The results of the independent surveys we conduct assist organizations in enhancing employee satisfaction and recruiting top talent. The basis for the two awards for employers (Top Employer and family-friendly employer) is a representative survey of the company’s employees.

Work-life balance is more important than ever in today’s fast-paced world. Our Family-Friendly Employer seal is awarded to companies that provide flexibility at work, family-friendly policies, and work-life balance. This certification assists organizations in recruiting qualified workers who appreciate family-friendly policies. The basis for the two awards for employers (Top Employer and family-friendly employer) is a representative survey of the company’s employees.

Join Us on Our Journey

Be part of our community! By choosing one of our quality seals, you get certified and join a group that values trust, honesty, and excellence. Our certifications do more than recognize your efforts – they provide you with useful insights to help your business grow.

We’d love to hear from you! Whether you have questions or want to learn more about our certifications, we’re here to help. Contact us today for a free consultation and see how we can help your business grow, attract top talent, and build trust with your customers.

Join us in making quality the foundation of every business’s success!

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